Terms of Service

GENERAL TERMS

Prices are subject to change based on demand.

I have the right to reject any order for any reason.

PAYMENT

The currency accepted is USD and can be paid through Venmo or any bank transfer.

Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.

Don’t send me any payment before I have agreed to give you a slot and requested you to send me the payment.

PROCESS & DELIVERY

The time it takes to finish your commission varies from 2 weeks-3 months depending on factors such as health, the complexity of the commissioned piece, and other work.

Once the piece is finished you will receive the full-resolution image along with a web-friendly size. Note that there is no physical product.

REVISIONS

You get 3 rounds of changes on the commissioned price included in the price.

A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.

If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.

If your reference is unclear to start with, changes will come at an extra charge.

COPYRIGHT & USAGE

I, Jack Trujillo:

I reserve the right to cancel and refund the order at any time for any reason.
I retain all copyrights over the commissioned artwork.
I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.

You, the customer:

You may upload the commissioned artwork on any website and social channels.
You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, making prints for selling, using as part of a brand or advertising, etc.)
You may NOT alter the commissioned artwork with me (the artist’s) consent. This includes removing my signature or watermark.
You may NOT use the commissioned artwork for commercial purposes.

The following is considered copyright infringement:
- Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.
- Claiming the artwork as your own.
- Altering the artwork without my consent.
In some cases, the commercial rights to the image may be purchased.

CANCELLATION & REFUND

The buyer is not allowed a refund once I started working on the commission after the initial sketch process.

If for any reason I am unable to start your commission you will receive a full refund.

If you cancel your order before I started it, you can get a full refund.

The kill fee for canceling the commission after work has begun is 50% of the commission’s price. The client then receives the work as is.

If the buyer wishes to cancel the commission after the work has started, the buyer can be issued a refund but agrees to pay the kill fee.

If you are getting a refund, do not request a Venmo refund. I will transfer the money back to you myself.

If you request a Venmo refund at any point when you were not allowed to ask for a refund you will lose all before mentioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the refund.